We understand things come up and you may want to cancel your order. In the event this happens, be sure and Contact Us and in the e-mail include your name, order number and e-mail address. If you notify us within three (3) days after you place your order and before your order ships, we will gladly refund the total amount paid for the order. In addition, there are no refunds given for orders placed after December 5th of the current calendar year.
The customer agrees that by shopping on the Santa Claus Greeting website they agree to pay for products and services at the time of check out. If for any reason a customer would like to receive a credit, they will adhere to the Santa Claus Greeting cancellation policy found in the above section. Furthermore, the customer affirms they will contact Santa Claus Greeting on any disputes regarding any charges in their credit card prior to escalating issues to their credit card company.